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Pre-joining
Document Management
9
Can I see what documents are required for a specific seafarer / assignment?
How to I automatically update the seafarers documents?
How does the system does not know if the vessel is manned correctly?
How do I generate a summary of documents and licenses for a specific seafarer?
How do I enter remarks for each document via the Follow up screen?
View all 9
Contract Related
10
How can I make the contract (SEA) available to the client via the Client Portal?
How do I arrange for client documents & forms to be issued with the SEA / Contract?
What do the colours mean in the Wage Scale screen?
What do the colours mean in the Financial Offer screen?
How to issue and upload contract documents in Oracle?
View all 10
Crew Change Costs
7
What do I enter in the Financial Info tab (Cost Allocation)
How do I check the costs of the planned crew change?
How do I ask request a cost quotation from the port agents for my crew change?
'Paid By' Codes - Who pays and Why?
How can I compare costs between agents?
View all 7
Flights / Travel
24
How do I check the status of all active flight booking requests?
How do I request a new flight?
How do I cancel part of the routing? (Flights / Travel)
What options are available after receiving the PTA?
How do I print the flight request?
View all 24
Working Clothes
1
How do I record which working clothes were issued to the seafarer before joining?
Loans
1
How do I request a loan for the seafarer as per his request?
Training Matrix
2
Training Matrix Compliance report / Oracle report
How can I check which Marlow / Client Matrix Courses have been completed or need to be taken?
Tests (CES / Marlins)
1
Where do I find the CES results of a seafarer? How do I enter CES test results?
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